Shopping on Line

Prices and Currency

Published prices and final invoices are in Euro.
Orders outside of the European Union may be subject to import fees (USA excluded) which are not calculated in the price and are to be paid by the client upon delivery.
Final credit card and PayPal debited amounts may vary based on currency fluctuations and bank commissions.
HIBOY.IT encourages clients to contact their home bank to receive the accurate price conversion and any bank commissions related to the transaction.

Order Payment

Credit Card
When clients place orders on line Credit Card details to a protected online banking system provided by Banca Sella which accepts Visa, MasterCard, JCB and American Express.
Please visit: www.sella.it for complete information regarding Banca Sella.
Click below for information in English:
https://www.gruppobancasella.it/bsh_english/index.jsp

Credit Card Security
HIBOY.IT Clients are guaranteed maximum Credit Card security because all transactions are processed by Banca Sella.
HIBOY.IT CUSTOMER SERVICE AGENTS WILL NOT ASK FOR NOR ACCEPT CREDIT CARD NUMBERS AND/OR EXPIRATION DATES.
HIBOY.IT recommends Clients to apply for E-commerce security PIN CODES provided by Verified by Visa and SecureCode by MasterCard.
For more information, please visit:
www.visa.com
or
www.mastercard.com

Credit Card Charges
If there are sufficient funds and the account is valid, the order will be processed by Banca Sella.
Credit cards are debited upon order placement for both available merchandise and Pre-order items though shipment will be later in the season when the merchandise arrives.
Credit Card Payment:
HIBOY.IT will request Banca Sella to contact the Client’s bank for approval of the charges. This verification process will delay immediate shipping.
HIBOY.IT also reserves the right to ship the order only to the Billing Address.

Credit Card Currency
Credit Cards will be debited in Euro, and thus, due to exchange rates, the final price will be calculated in the applicable exchange rate the day the Credit Card company processes the transaction.

Bank Wire Transfer HIBOY.IT accepts Bank Wire Transfer as a method of payment.
Selecting Bank Wire Transfer as a method of payment is only a request.
The merchandise is not held for the Client at this time.
Upon receipt the request, Customer Service will send HIBOY’s bank information.
Items will only be set aside after receiving a scan or fax of the bank transaction within 48 hours.
Merchandise will be shipped once the funds have reached HIBOY’s bank account.
If the scan or fax of the bank transaction is not received within 48 hours of the request, the order will be cancelled.

PAYPAL
HIBOY.IT welcomes payments only from Verified PayPal Accounts.
New Clients can pay with a Verified Paypal Account for immediate shipping.
HIBOY.IT will only ship to the Verified Paypal Account Address.

First-Time Client PAYPAL Payment:
New Clients can pay with a Verified Paypal Account for immediate shipping.
HIBOY.IT will only ship to the Verified Paypal Account Address.

 

Pre-Order or Made to Order Payment

You may order Made to Order items online.
Made to Order items are items that are not in stock but are made especially for you.

Because Made to Order items are neither returnable nor exchangeable, we ask that you take special care when making your selections.
Made to Order items can take as long as 8 - 10 weeks, so please consider this time requirement when placing your order.

Please contact us at info@HIBOY.IT and order carefully, as Made to Order items are neither returnable nor exchangeable.
The credit card will be debited the date of order placement.

Bank Wire transfers for Made to Order are invoiced the day the funds arrive in HIBOY’s account.
PayPal payments for Made To Order are the same day as order placement.

We will inform you if we are unable to fill your order.
The Client will be informed and refunded immediately.

Order Update

Within 24 hours of placing your order, you will receive an e-mail confirming we have received your order.
Once your order has been shipped, you will receive an e-mail with shipping confirmation.
Clients can obtain their orders status by sending an E-mail to info@HIBOY.IT.
The E-mail must include the first and last name under which the order was placed, the shipping address and the Order Number.
 

Value Added Tax and Exemption

Value Added Tax
Shipments to European Union Countries are accompanied with an official invoice that reflects the merchandise’s on line which include the Value Added Tax - VAT.

Value Added Tax VAT - EU Countries:
Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden and United Kingdom.

VAT Exemption
Orders shipped outside of the European Union are exempt from Italian Valued Added Tax.
The order will be calculated LESS the Italian Value Added Tax and the final invoice will reflect this tax exemption.

VAT Exemption:
Africa, Central/South America, North America, Australia/Oceania and Asia.

VAT Exemption - European Countries that are NON-European Economic Community Members:
Andorra, Canary Islands, Channel Islands, Faroe Islands, Gibraltar, Greenland, Iceland, Liechtenstein, Norway and Switzerland.

Please be reminded that shipments destined outside of the European Union (USA excluded) are subject to import fees based on the Client’s home country regulations.
Payment of these IMPORT FEES is the sole responsibility of the Client.